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Home » Discuss » Archives » General Discussion (1/22-2007 thru 12/14/2010) |
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Maddy McCall
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Sun Jul-27-08 08:06 PM Original message |
How do you feel when you call customer service and end up talking to someone in a foreign country? |
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skipos
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Sun Jul-27-08 08:09 PM Response to Original message |
1. I don't like seeing American jobs go overseas |
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JerseygirlCT
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Sun Jul-27-08 08:09 PM Response to Original message |
2. Being frustrated by poor communication and poor customer service |
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tabasco
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Sun Jul-27-08 08:11 PM Response to Original message |
3. I ask them where they are located. |
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Name removed
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Sun Jul-27-08 08:18 PM Response to Reply #3 |
12. Deleted message |
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Sun Jul-27-08 08:35 PM Response to Reply #12 |
31. Deleted message |
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Sun Jul-27-08 08:36 PM Response to Reply #31 |
33. Deleted message |
uppityperson
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Sun Jul-27-08 08:55 PM Response to Reply #33 |
41. That's not nice. I don't think Tandalayo_Scheisskopf is an asshole. |
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Rene
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Sun Jul-27-08 09:03 PM Response to Reply #12 |
47. the invention of the VRU has caused the war on American middle class jobs. |
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rebel with a cause
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Sun Jul-27-08 09:54 PM Response to Reply #12 |
51. we recently had the same problem with Verizon. |
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CTDem24
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Mon Jul-28-08 09:50 AM Response to Reply #12 |
100. I'm the same. I just want my problem fixed. |
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Firespirit
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Mon Jul-28-08 01:46 PM Response to Reply #12 |
133. I notice where you are located |
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noamnety
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Sun Jul-27-08 08:11 PM Response to Original message |
4. I don't have thoughts about it one way or another. |
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Inspired
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Sun Jul-27-08 08:12 PM Response to Original message |
5. I admit to being very annoyed when this happens. |
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Starbucks Anarchist
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Sun Jul-27-08 08:13 PM Response to Original message |
6. I'm happy my cousin finally got a job. |
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Maddy McCall
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Sun Jul-27-08 08:20 PM Response to Reply #6 |
15. See...I was hesitant to post this... |
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Starbucks Anarchist
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Sun Jul-27-08 08:22 PM Response to Reply #15 |
20. I don't take offense to it. |
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Maddy McCall
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Sun Jul-27-08 08:32 PM Response to Reply #20 |
27. Whew... |
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Sanctified
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Sun Jul-27-08 09:00 PM Response to Reply #27 |
43. wrong reply. N?T |
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Liberal Veteran
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Sun Jul-27-08 08:15 PM Response to Original message |
7. I feel like the company cheaped-out on the CS department and puts profit above customer satisfaction |
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DFW
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Sun Jul-27-08 08:15 PM Response to Original message |
8. If they can help and speak fluent English, fine |
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Jazzgirl
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Sun Jul-27-08 08:17 PM Response to Original message |
9. Interesting....I have AT&T phone, cell, TV and haven't talked |
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jobycom
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Sun Jul-27-08 08:17 PM Response to Original message |
10. I feel better than when I get some redneck from deepwoods Mississippi. |
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Maddy McCall
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Sun Jul-27-08 08:19 PM Response to Reply #10 |
13. Don't make me spank you. |
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jobycom
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Sun Jul-27-08 08:23 PM Response to Reply #13 |
23. Well, you did say a foreign country. |
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RB TexLa
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Sun Jul-27-08 08:17 PM Response to Original message |
11. A person is a person, no reason to care where the live. |
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Deja Q
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Mon Jul-28-08 04:17 PM Response to Reply #11 |
138. True, but how about quality of work or dedication? Or do facts like those bother you? |
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Lyric
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Sun Jul-27-08 08:20 PM Response to Original message |
14. It pisses me off and makes me feel like |
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donco6
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Sun Jul-27-08 08:20 PM Response to Original message |
16. I just did this on Saturday. |
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Maddy McCall
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Sun Jul-27-08 08:22 PM Response to Reply #16 |
21. I'm not blaming the person in India....I blame the corporations.... |
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MichiganVote
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Sun Jul-27-08 08:21 PM Response to Original message |
17. Takes too long, hard to understand (India mostly) and connections drop |
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thecrow
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Sun Jul-27-08 08:21 PM Response to Original message |
18. Recently when I was in Wales my hostess needed a number |
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MadMaddie
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Sun Jul-27-08 08:22 PM Response to Original message |
19. Sorry, I can't be nice in my answer...It pisses me the hell off! |
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Tandalayo_Scheisskopf
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Sun Jul-27-08 08:23 PM Response to Original message |
22. I have dealt with AT&T HS Intenet Customer Service. |
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Maddy McCall
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Sun Jul-27-08 08:26 PM Response to Reply #22 |
24. Thank god...someone else who's dealt with it with AT&T. |
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Tandalayo_Scheisskopf
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Sun Jul-27-08 08:32 PM Response to Reply #24 |
28. Go into the registry??!! |
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krispos42
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Mon Jul-28-08 02:56 AM Response to Reply #24 |
78. You might want to try Sprint Wireless Broadband |
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iamjoy
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Sun Jul-27-08 08:26 PM Response to Original message |
25. I Feel The Same Way |
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RazzleCat
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Sun Jul-27-08 08:37 PM Response to Reply #25 |
34. attn Maddy |
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Maddy McCall
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Sun Jul-27-08 08:39 PM Response to Reply #34 |
36. THANKS! |
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goclark
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Sun Jul-27-08 08:29 PM Response to Original message |
26. Now they have more English speakers in other countries |
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Breeze54
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Sun Jul-27-08 08:33 PM Response to Original message |
29. I feel angry that they're doing the job I used to do here!! |
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Pavulon
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Sun Jul-27-08 08:34 PM Response to Original message |
30. Depends on if they are idiots. |
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madrchsod
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Sun Jul-27-08 08:35 PM Response to Original message |
32. my cell phone company uses an indian call center |
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sentelle
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Mon Jul-28-08 08:44 AM Response to Reply #32 |
88. i work in a call center here in the US |
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madrchsod
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Mon Jul-28-08 04:01 PM Response to Reply #88 |
134. my daughter worked the phones for about 6 months |
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Name removed
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Sun Jul-27-08 08:39 PM Response to Original message |
35. Deleted message |
Maddy McCall
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Sun Jul-27-08 08:41 PM Response to Reply #35 |
37. Whatever your anger issues are, I doubt you can get them resolved... |
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ikojo
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Sun Jul-27-08 08:47 PM Response to Original message |
38. I hate that relatively good paying |
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Maddy McCall
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Sun Jul-27-08 08:49 PM Response to Reply #38 |
40. Yes.... |
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Ian David
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Sun Jul-27-08 08:47 PM Response to Original message |
39. This is part of the Republican plan. |
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tpsbmam
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Sun Jul-27-08 08:58 PM Response to Original message |
42. With my cable company (Charter), I get the same crappy tech "help" from Americans.... |
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Sanctified
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Sun Jul-27-08 09:01 PM Response to Original message |
44. When I speak with a woman it reminds me of the alternative. |
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Breeze54
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Sun Jul-27-08 10:02 PM Response to Reply #44 |
52. So out of work US tech support workers should just turn to prostitution here? |
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noamnety
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Sun Jul-27-08 10:51 PM Response to Reply #52 |
57. that's quite a leap. |
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Breeze54
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Sun Jul-27-08 11:07 PM Response to Reply #57 |
60. I need a job. I'm an out of work tech. I'm pissed off! |
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noamnety
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Sun Jul-27-08 11:45 PM Response to Reply #60 |
65. I understand being angry about being out of work. |
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Breeze54
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Sun Jul-27-08 11:54 PM Response to Reply #65 |
67. I didn't say I prefer it... so don't put words in my mouth! |
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noamnety
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Mon Jul-28-08 12:12 AM Response to Reply #67 |
69. I didn't see his example as ludicrous. |
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Breeze54
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Mon Jul-28-08 12:51 AM Response to Reply #69 |
72. I don't want to starve and I don't want to see others starve but |
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noamnety
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Mon Jul-28-08 01:19 AM Response to Reply #72 |
73. um. |
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Starbucks Anarchist
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Mon Jul-28-08 05:44 PM Response to Reply #72 |
140. Yes, we're an invading army. |
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Sanctified
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Sun Jul-27-08 11:58 PM Response to Reply #60 |
68. My first Tech Job was with HP doing support for their Pavilion Line of PC's. |
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Romulox
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Mon Jul-28-08 06:33 AM Response to Reply #60 |
84. Caring about Americans is RACIST!1!!1!!!!!11! |
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noamnety
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Mon Jul-28-08 08:53 AM Response to Reply #84 |
89. You do realize those folks in India |
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Romulox
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Mon Jul-28-08 09:32 AM Response to Reply #89 |
95. It is obvious to me that you don't know who MILTON FRIEDMAN is. |
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pampango
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Mon Jul-28-08 10:04 AM Response to Reply #95 |
103. So one can be a nationalist without being a racist. That seems fair |
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Romulox
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Mon Jul-28-08 10:50 AM Response to Reply #103 |
110. You forgot one epithet: CORPORATIST |
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pampango
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Mon Jul-28-08 11:47 AM Response to Reply #110 |
125. You're right that a large (and rich) part of the RW is corporatist. |
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noamnety
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Mon Jul-28-08 10:05 AM Response to Reply #95 |
104. Generally I find racism is at the root of this. |
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Romulox
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Mon Jul-28-08 10:46 AM Response to Reply #104 |
108. Bottom line: Your ignorance of basic economics is not a legitimate basis to call people names |
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noamnety
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Mon Jul-28-08 10:50 AM Response to Reply #108 |
111. Did I call someone names? |
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Romulox
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Mon Jul-28-08 10:55 AM Response to Reply #111 |
112. You don't have the courage to "call" people names. You insinuate a good deal, though. |
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noamnety
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Mon Jul-28-08 10:57 AM Response to Reply #112 |
115. Well, that's the argument Lou Dobbs uses. |
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Romulox
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Mon Jul-28-08 11:00 AM Response to Reply #115 |
117. And yours is the same one that Wal Mart and Monsanto uses. |
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noamnety
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Mon Jul-28-08 11:16 AM Response to Reply #117 |
121. I'm hardly "shilling for big business" |
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Sanctified
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Mon Jul-28-08 12:46 PM Response to Reply #84 |
129. Milton is my first name and my last name starts with F. |
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Bettie
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Mon Jul-28-08 09:20 AM Response to Reply #57 |
93. So, we should feel good about jobs being outsourced? |
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lukasahero
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Mon Jul-28-08 09:32 AM Response to Reply #93 |
94. I had to teach my job to someone when it was outsourced to |
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Bettie
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Mon Jul-28-08 09:41 AM Response to Reply #94 |
97. No, you aren't required to feel good about that... |
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Romulox
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Mon Jul-28-08 09:47 AM Response to Reply #97 |
98. Not caring about your neighbors is "progressive", don't you see? |
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Bettie
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Mon Jul-28-08 09:59 AM Response to Reply #98 |
102. And the thing is, I DO care about people in other countries |
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noamnety
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Mon Jul-28-08 10:11 AM Response to Reply #102 |
106. I find your words insincere and obfuscating. |
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Bettie
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Mon Jul-28-08 10:45 AM Response to Reply #106 |
107. Fine, I'm a racist. |
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Romulox
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Mon Jul-28-08 10:48 AM Response to Reply #106 |
109. You are too much. If you don't agree with me, you're a RACIST!!1!1!!!!11! |
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noamnety
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Mon Jul-28-08 10:56 AM Response to Reply #109 |
114. Perhaps you'd like to clarify why you think I "don't care about Americans". |
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Romulox
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Mon Jul-28-08 11:01 AM Response to Reply #114 |
118. Oh, I didn't say you didn't care about Americans! |
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noamnety
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Mon Jul-28-08 11:17 AM Response to Reply #118 |
122. I think I'm going to bow out. |
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Romulox
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Mon Jul-28-08 11:23 AM Response to Reply #122 |
123. LOL. You've called a couple people racists and learned absolutely nothing. You deserve a rest! |
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lumberjack_jeff
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Mon Jul-28-08 03:42 AM Response to Reply #44 |
79. I get confused. I thought stereotypes were bad. n/t |
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Romulox
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Mon Jul-28-08 06:29 AM Response to Reply #44 |
83. LOL. A "progressive" named after MILTON FRIEDMAN, huh? |
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lukasahero
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Mon Jul-28-08 09:20 AM Response to Reply #83 |
92. One who's been here as long as you and has donated |
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Romulox
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Mon Jul-28-08 09:35 AM Response to Reply #92 |
96. So it's OK to advocate for HARD RIGHT economics on DU, so long as you share the ill gotten gains? |
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Sanctified
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Mon Jul-28-08 12:53 PM Response to Reply #96 |
132. How is opposing women having to sell their bodies HARD RIGHT economics? n/t |
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Sanctified
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Mon Jul-28-08 12:51 PM Response to Reply #83 |
130. My first name is Milton and my last name begins with an F. |
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noamnety
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Mon Jul-28-08 04:15 PM Response to Reply #130 |
137. NO! |
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Starbucks Anarchist
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Mon Jul-28-08 04:18 PM Response to Reply #83 |
139. His name *actually is* Milton F (something), dumbass. |
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Romulox
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Sun Jul-27-08 09:02 PM Response to Original message |
45. Americans by and large support outsourcing manufacturing jobs |
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Regret My New Name
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Sun Jul-27-08 09:03 PM Response to Original message |
46. Depends on a few things... |
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Booster
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Sun Jul-27-08 09:13 PM Response to Original message |
48. I hate it. Not because the person on the other end is a foreigner |
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Enthusiast
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Sun Jul-27-08 09:31 PM Response to Original message |
49. My attempts to correct a less than |
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carlyhippy
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Sun Jul-27-08 09:37 PM Response to Original message |
50. They have such a hard time understanding my southern accent |
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csziggy
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Sun Jul-27-08 10:09 PM Response to Original message |
53. I'm polite to the CS person - it's not THEIR fault the job was sent overseas |
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blues90
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Sun Jul-27-08 10:18 PM Response to Original message |
54. at times frustrated |
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CrispyQ
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Sun Jul-27-08 10:26 PM Response to Original message |
55. I've been trying to cancel my ATT DSL service & connect with Qwest. |
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notadmblnd
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Sun Jul-27-08 10:51 PM Response to Original message |
56. it depends on their English, but mostly annoyed |
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bamacrat
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Sun Jul-27-08 10:54 PM Response to Original message |
58. Ha Ha thats funny I work for AT&T. It does bother me. |
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earth mom
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Sun Jul-27-08 11:05 PM Response to Original message |
59. I don't like it because it is the THEFT of American jobs by greedy corporate America. |
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BlooInBloo
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Sun Jul-27-08 11:11 PM Response to Original message |
61. Nuthin I hate more den dem dam furiners! |
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Romulox
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Mon Jul-28-08 06:43 AM Response to Reply #61 |
85. LOL on someone with a "UNION YES!" avatar speaking out to support outsourcing! nt |
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TexasObserver
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Sun Jul-27-08 11:11 PM Response to Original message |
62. Don't like it. But it's not about race, it's about jobs for Americans. |
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Skittles
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Sun Jul-27-08 11:22 PM Response to Original message |
63. disgusted |
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spin
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Sun Jul-27-08 11:38 PM Response to Original message |
64. I do my best to be polite... |
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pampango
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Mon Jul-28-08 07:04 AM Response to Reply #64 |
86. "They probably would be viewed as racist." That's an interesting observation. |
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Romulox
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Mon Jul-28-08 09:49 AM Response to Reply #86 |
99. Umm, look upthread. The "you're a racist if you oppose outsourcing!" crew is out in full force. nt |
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begin_within
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Sun Jul-27-08 11:52 PM Response to Original message |
66. I have the same experience with AT&T. |
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pitohui
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Mon Jul-28-08 12:42 AM Response to Original message |
70. yes i have a very heavy nonstandard accent |
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EFerrari
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Mon Jul-28-08 12:50 AM Response to Original message |
71. I have AT&T and have never had a problem that I don't have |
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Faux pas
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Mon Jul-28-08 02:15 AM Response to Original message |
74. I have a totally tin ear when it comes to thick accents. The |
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woolldog
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Mon Jul-28-08 02:17 AM Response to Original message |
75. The foreigners working at these call centers |
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snooper2
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Mon Jul-28-08 09:01 AM Response to Reply #75 |
91. I love it when people pull stats out of the blue.. |
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Greyhound
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Mon Jul-28-08 11:01 AM Response to Reply #91 |
119. Bingo! |
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VOX
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Mon Jul-28-08 02:17 AM Response to Original message |
76. If I get someone in Bangalore or Buenos Aires, I cut them slack. They're human stress-blotters... |
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ullad
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Mon Jul-28-08 02:31 AM Response to Original message |
77. Language barrier |
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lumberjack_jeff
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Mon Jul-28-08 03:50 AM Response to Original message |
80. Annoyed. |
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Greyhound
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Mon Jul-28-08 03:51 AM Response to Original message |
81. It's not even customer service anymore, it's customer pacification |
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1
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Mon Jul-28-08 04:14 AM Response to Original message |
82. i don't care where my help comes from. but here is the thing... |
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The2ndWheel
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Mon Jul-28-08 08:24 AM Response to Original message |
87. Foreign country? No such thing exists |
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Bettie
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Mon Jul-28-08 08:58 AM Response to Original message |
90. I feel frustrated too |
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alfredo
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Mon Jul-28-08 09:59 AM Response to Original message |
101. Well, that's a job my niece won't get. |
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LanternWaste
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Mon Jul-28-08 10:10 AM Response to Original message |
105. When it happens... |
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Tierra_y_Libertad
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Mon Jul-28-08 10:56 AM Response to Original message |
113. As always, it depends on the service they provide. Where it comes from is a matter of indifference. |
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Juneboarder
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Mon Jul-28-08 10:59 AM Response to Original message |
116. I just recently dealt with this... |
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lukasahero
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Mon Jul-28-08 11:03 AM Response to Original message |
120. How do you know you're being transferred to a foreign country? |
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dysfunctional press
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Mon Jul-28-08 11:23 AM Response to Original message |
124. i wouldn't know, as i've never spoken to a customer service person who wasn't in the united states.. |
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Dorian Gray
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Mon Jul-28-08 12:01 PM Response to Original message |
126. How do I handle it? |
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MsTryska
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Mon Jul-28-08 12:07 PM Response to Original message |
127. I've got an even more confusing conundrum |
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BreweryYardRat
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Mon Jul-28-08 12:23 PM Response to Original message |
128. It's a mild annoyance. |
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IndianaJones
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Mon Jul-28-08 12:53 PM Response to Original message |
131. relieved that I'm probably not talking to a white person. nt. |
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Ilsa
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Mon Jul-28-08 04:06 PM Response to Original message |
135. I'm hopeful that it will lead to universal or socialized healthcare. |
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Lorien
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Mon Jul-28-08 04:12 PM Response to Original message |
136. As long as they help me I'm cool with it. It's not their fault, it's the CEOs |
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Sat Sep 07th 2024, 06:47 PM Response to Original message |
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