Help, DUers -- Does anyone know about streaming video?

[nicknameless]

I signed up for a Pay Per View conference.
The conference is presented in a series of streamed video clips that are between 30 minutes and 1.25 hours in length.

But with this conference, I cannot:
1) pause the stream and then resume it, without it playing haltingly. (Both audio and video)
2) advance the stream by even a few minutes, without it playing haltingly.
3) or replay the stream, without that annoying halting.

They're offering 3 ways to play the conference: audio only, lower resolution audio/video, and high res. audio/video.

The only one I don't have problems with is the audio.

I tested my download speed. It's between 650 and 660 kbps.
My firewall doesn't seem to be a problem (I turned it off briefly to test that possibility)

I attended a similar conference presented by the same company last November, and had no problems at all.

Does anyone know what the problem could be?
Is there something I could do to clear it up?
Is it possible that the company presenting the conference oversold the event? (Excess traffic, etc.)

I'm stumped.

:(

[nicknameless]

1. I've contacted the company about this.

The only remedy they suggested was that I sign up for faster DSL ... which I can't afford.

The really curious part is that I had no problems with a similar event last November.

:shrug:

[bananas]

2. Call tech support at your ISP.

[nicknameless]

3. I called them first.

AT&T. They said that they cleared some "static" off my line, but the halting issue continued.

Do you have any ideas what the problem could be?
Is it still a speed issue, if I'm downloading at 650 kbps?
Or could it be something else?

Any and all guesses are appreciated.

:)

[Midlodemocrat]

4. I present WebEX seminars weekly for my company.

IMHO, it could be that the conference was oversold, or that you really, really, (unfortunately) need a faster internet connection.

[nicknameless]

5. Because I did one of their seminars last November, with no problems,

it lead me to believe that they may have over sold the event.

OR, I also wondered, since this is the first time they offered high-res clips too, if they're just stretched beyond their capacity.

Is that possible? (I have no clue how this works)
Does the number of and complexity of their video clips require more of something on their end?

- Nick, the clueless ;)

[Midlodemocrat]

6. Well, I do them all the time and occasionally I run into

upgrade problems. Which is a HUGH PITA because it generally means nothing to me, the consumer, but tons to TPTB.

[nicknameless]

7. Can I try my question again?

I may not have phrased it coherently enough.

If, say in January, you put on a conference consisting of a series of 10 low res video clips...

THEN, in March, you decide to do another conference, this time consisting of 10 low res video clips PLUS 10 HIGH res video clips...

Do you need more power, memory, bandwidth, (can you tell I don't know what to ask?), etc. in order to host twice the number of clips -- half of them much larger than the ones in the first conference?


Thanks! :hi:

[Midlodemocrat]

8. I would say yes, but I'm not really that great with the computer.

Ask in the lounge. There are some amazingly smart non luddite types in there.

Unlike me.

[nicknameless]

9. I posted my question in the Lounge too. But it was Friday night...

;)

I'll try giving that thread a kick.