TCS leads race for Sony's $100-million outsourcing deal
30 Jan 2009, 0004 hrs IST, Pankaj Mishra, ET Bureau
BANGALORE: India’s largest software exporter TCS is leading the race to win an outsourcing contract worth $60-100 million from Sony, the Japanese electronics giant struggling under huge losses and a high cost operating structure.
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This is the first in a series of IT contracts - valued at over $250 million - to be awarded by the world’s second-largest electronics maker over the next two years. With this, Sony joins other global biggies like
Citi, GE, BT and BoA, which are expected to award around $4-billion worth of new outsourcing contracts this year. --snip-
Customers such as Sony, with around $40 million offshore IT spend, are likely to outsource newer projects of infrastructure management and back-office work, as they derive cost benefits from their ongoing engagements.
Infrastructure management is going to be the next growth engine for Indian outsourcing companies, as more customers seek to outsource management of their IT infrastructure, including desktops and servers.
http://economictimes.indiatimes.com/Infotech/ITeS/TCS_leads_race_for_Sonys_100-million_outsourcing_deal/articleshow/4049341.cmsWe will soon get to that point where nothing works and as close as you will ever get to getting it fixed is "Your call is very important to us. Please continue to hold..."