http://news.zdnet.com/2100-9595_22-273300.htmlFor the outsourcing industry's young workforce, long used to double-digit annual pay hikes and job hops at will, this reality is especially hard. After many years of industry growth on steroids, Infosys co-chairman Nandan Nilekani told me in a recent interview, many young workers had been lulled into a feeling that that was normalcy.
Workers are now recalibrating themselves to demonstrate higher productivity and greater loyalty to their employers. They are not taking their jobs for granted, nor are they assuming the subsidized lunches at the café or the free buses to work will last forever.
For others, the truth is taking time to sink in. At Nasscom 2009, the recent outsourcing industry annual conference in Mumbai, industry executives were bitterly complaining about the hard times.
The irony did not escape everyone. Upon his return from the conference, one industry leader told me that people at the conference who still had jobs were complaining - even as they ate the best cuisine from all over the world and drank good wine for free.