http://ca.news.yahoo.com/s/capress/conquest_vacationsHolidays turn into ugly ordeals for some who booked with failed travel firm
Thu Apr 16, 9:10 PM
By David Friend, The Canadian Press
TORONTO - Some Canadians say the sun-splashed Mexican holidays they booked through a now-collapsed travel company turned into ugly ordeals as they faced hotel managers demanding they shell out thousands of dollars or face the police.
Canadians clashed with Mexican hotel security guards Thursday when a group of 28 people staying at the Golden Parnassus resort tried to leave the premises after disputing their bill, according to one of the travellers. He said pushing and shoving ensued.
The problems started Wednesday, when Conquest Vacations Inc. suddenly announced it was shutting its doors, blaming fierce competition and a faltering economy.
Since then, the Canadians say hotels that worked with Conquest have been demanding that customers pay for their room and board, even though the tourists had already given the travel company the money.
The situation at one Cancun resort escalated as time wore on.