Call your Senator and find out the details of this. They can wipe all the debt away. This person was being denied SS benefits. They also suggested bankruptcy, but I don't think that's necessary to wipe out the debt. Look for a 'hardship' exemption.
here's a link:
Loan Forgiveness Based on Economic HardshipIn rare situations a bankruptcy court may rule that your financial situation is dire enough to expunge your outstanding student loans, including federal student loans and private loans. The fact is your student loans are an obligation regardless of bankruptcy, which makes this such an unusual occurrence . . .
http://www.collegescholarships.org/loans/student-loan-forgiveness.htmDeferment Requirements
Economic Hardship Deferment
Eligibility Requirements
Maximum Time Limit: 36 months
Must Reapply: Every 12 months (unless you qualify under Condition #3 below)
Requirements. To qualify, you must meet one of the conditions listed below and provide the required documentation for only that condition.
1. You have been granted an Economic Hardship Deferment on a loan made under the Federal Family Education Loan (FFEL) or the Federal Perkins Loan Program for the period of time for which you are now requesting an Economic Hardship Deferment for your Direct Loan(s).
2. You are receiving payment under a federal or state public assistance program, such as Temporary Assistance for Needy Families (TANF), Supplemental Security Income (SSI), Food Stamps, or state general public assistance.
3. You are serving as a Peace Corps volunteer.
4. You are working full-time and your total monthly gross income from employment must be less than or equal to the larger of (A) the monthly minimum wage rate or (B) 150% of the Poverty Guideline amount for your family size and state, as shown in the charts below.
https://www.dl.ed.gov/borrower/DefermentFormList.do?cmd=doViewRequirements&wizardName=Economic%20Hardship%20Deferment