Our health insurance company has a web site, but we can only log in about 50% of the time.

[hedgehog]

Even when we do log in, it's difficult to find the info we're looking for. The site is full of all kinds of bells and whistles and very little useful info. Is this just our company (Anthem Blue Cross) or is this rather typical.

My favorite aspect - it asks for me to answer a security question to prove who I am, but there is no security question on file, so I can't give any answer!

[RandomThoughts]

1. Maybe you are reading a different file?

The file is in the cake :D

:rofl: That is funny.


Also a Lincoln quote.



:D

And a tree hugger quote.

Tommy James Dragging The Line
http://www.youtube.com/watch?v=sTmF4R2IlAs



"Finds the gap, Charging into open field, Touchdown!!!!!

Always those on the line that makes the difference"


Yea!!!!!!!!!!!!!!



They did say eat cake, :shrug: Not about the cake though :D

[hedgehog]

2. It gets to be real fun - my husband gets his policy through the plant in New York,

but I think it's bought out of the office in Cleveland. The web site treats New York as a special case, and I've never figured out if we're served out of Ohio or New York Blue Cross!

[DesertFlower]

3. we have united health care.

their website is easy to access, but not on weekends when they do maintenance.

[postulater]

4. That is standard operating procedure.

Ins cos. have no priority on people knowing what their coverage actually is. The more confused you are, the less likely you are to expect them to fulfill their contractual obligation to you.

The benefit levels are adjusted by actuaries to maximize profit, not to make it easy to figure out.

It is especially inaccurate for the lesser-used services, like mental health, PT, chiropractic, etc.

Many times no-one knows whether the doctor is in or out of your network, not the ins co. not the doctor and you never find out until later.

It all works to their advantage, as expected. More profit for them and their CEO.