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Edited on Sun Sep-25-11 08:24 AM by Ruby the Liberal
You can be a "Customer Service" professional at minimum wage or have a similar background with different responsibility (mission critical arena, high profile project, Company spokesperson, etc) at $100k - and still hold the same title on paper. They want to make sure that if they are considering you for the $100k job, that you have held similar responsibilities and that if they are hiring you for the former, that you aren't overqualified and will bolt at the first chance. It isn't necessarily about beating your old salary (everyone knows there is MUCH more to job satisfaction than pay) - but about being within the range of what you used to make, +/- some amount, but not to the extremes in either direction.
Also, there are a handful of questions a company is allowed to answer about former employees:
1. Start and End Date? 2. Starting and Ending wage? 3. Functional title?
and the killer:
4. Is this person eligible for rehire?
That last one is the one that gets HR out of the 'you gave me a bad recommendation' lawsuits. A company only has to say "no, they are not eligible for rehire" and that blows the dogwhistle that you wouldn't be considered there ever for any reason.
One company I worked for even broke down #4 into catagories: (eligible, but not in a sales role, eligible, but not handling cash, eligible, but not dealing directly with the public, etc...)
For HR law, they have to use this consistently, not randomly and not as the opinion of the person fielding the reference call. Each person has the right to know what 'rehire eligibility' status will be entered into their file at the time of termination, though many people don't know to ask that question. (You can always call later and ask - by law, if they use that system for their protection, they have to tell you).
One last suggestion for you:
If you are concerned about what a former employer is saying to prospective employers - game it. Find a friend (preferably a business owner for cover) and ask them to call. Have them ask first for your former supervisor (by name) to see if the company allows anyone to give references and speak to reference requests. Likely, they will be sent to HR. Either way - have them ask as much as they can think to ask and that way you will know what your former employer is saying (or willing to say) to future bosses.
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