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Edited on Sun Nov-06-11 10:47 AM by hlthe2b
what would they do if you flatly refused to sign and stood up to walk out? Every time I have done so--whether for added on charges that I'd not agreed upon--or some other egregious reason-- some "manager" always way-laid me before I left and backed down.
Since my first car, which proved to be a real costly lemon--I never enter into a contract on a car that I am not willing to walk away from. That, it seems to me, is a tough lesson for many--given the emotions tied to "wanting" something so much.
I would have told them that I was shocked they would try this at this juncture of closing the deal and that not only was I prepared NOW to walk away, but would, if necessary travel considerable distance to find a dealer where this was not an issue. AND, that I would go online or on facebook or any other outlet to elicit my friends to inform widely what is going on with regard to this issue and carmax.
They won because you let them, IMO. I don't mean to be offensive as I know you may have felt you had no choice--and maybe given whatever circumstances you didn't. But at some point, we all have to stand up or be consumed.
On edit, I have been in Fort Collins, Colorado (smallish city, pop. 144,000-- about 60 miles north of Denver and resident to Colorado State University) recently and am shocked to see all the many many major car dealerships thriving. COmpare that to Denver, where many have gone out of business in this economy. I asked locals how that can be and apparently each and every one of those dealerships is at least decades old and represent well known and respected local ownership. They protect that reputation. So, if I were you, I might think about buying in a locale where that is similarly true, rather than through some anonymous national broker, like carmax. Just a thought....
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