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Edited on Mon Nov-07-11 06:42 PM by econoclast
From an article in the Chicago tribune in 1998: "In the past four years, electronic commerce has helped Fannie Mae accelerate the pace and make it simpler and quicker for the home loan applicant. "In the past, we as an industry used to put the consumer through the ringer," says Mike Williams, Fannie Mae's senior vice president for customer technology services. "You had to get multiple pay stubs, W-2s, tax returns and other documents to create a big, fat file so the underwriter could evaluate the credit risk. People would spend days and weeks worrying about if they were going to get approved." Enter technology, more specifically systems such as the Desktop Underwriter, a credit evaluation program that Fannie Mae introduced in 1995. "With Desktop Underwriter, we're now processing over 31,000 underwriting requests per day," Williams says. "What it's allowed the lender to do is sit down with the consumer at the point of sale and, in a matter of minutes, tell (the consumer) that they're approved and tell them what steps they need to take in order to close the loan. We have lenders that are now approving loans in minutes and closing them in a few days." The increased speed stems from a few factors. First, the necessary information--items such as credit reports--can be gathered electronically. Additionally, the use of sophisticated financial analysis models has decreased the number of information items needed to make an underwriting decision. The most recent version of Desktop Underwriter requires between 35 and 40 data fields to be entered into the computer, versus 200 to 300 on traditional underwriting forms, Williams says. "We have really narrowed it down to the critical factors that drive credit risk," he says. The increased use of technology has, of course, reduced the need for humans to complete data-entry and analysis tasks. As a result, lenders can be more cost-efficient and pass some of those savings along to consumers, Williams says. Products such as Desktop Underwriter, along with a similar program created by Fannie Mae's peer company, Freddie Mac, have led to explosive growth in automated underwriting, says one banking technology expert. About 60 percent of today's lenders use automated underwriting, less than four years after Fannie Mae and Freddie Mac introduced the first systems, says Jeff Lebowitz of Silver Springs, Md.-based SSP Associates, a technology consulting firm..... "To our knowledge, that's the fastest rate in which the industry has adopted any technology," he says. Technology is also enabling Fannie Mae to introduce new products to the marketplace more rapidly than in the past. A recent example: Fannie Mae's Flex 97 mortgage, a 3 percent-down loan that allows the consumer to use a gift of funds for the down payment. "Because we can evaluate the credit risk, we can say this is a credit-worthy borrower," Williams says, "so we can give them an increased level of flexibility in how to raise the down payment."
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