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stellanoir Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 07:53 AM
Original message
Bank of America alert. . .?
I've not had a B of A account in a couple decades. When I lived in CA they used to hold my out of state checks for ten business days.

So when I returned back East I was less than enamored with their services and I used a much smaller bank.

This morning I found this in my inbox. . . (their logo didn't copy to this post)


"Online Banking Alert

Dear valued customer :
During our usual security enhancement protocol, we observed multiple login attempt error while login in to your online banking account. We have believed that someone other than you is trying to access your account for security reasons, we have temporarily suspend your account and your access to online banking and will be restricted if you fail to update.
To get start :
> Log on to https://www.bankofamerica.com/privacy/update.jsp

Please Note:
Always look for your SiteKey® before entering your Passcode."

So I went to my small bank's site to make sure I still had access and everything seemed okay. Yet one often is unaware of when the small banks get swallowed up by the big ones.

Just wondering if any of their real "valued customers" are having their accounts frozen or if any of their lost disgruntled former customers are receiving this alert as well. My account with Bank of America was closed long before I had an e-mail address or internet access. Is this entirely bogus spam or are they locking accounts because of the massive transfers from last weekend ?

I did see that B of A was jerking people around with their unemployment checks last week. But this seems really bizarre.

Must make Warren Buffet really pleased with his investment. :sarcasm:
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laylah Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 08:00 AM
Response to Original message
1. Unfortunately, my mortgage is
with BOA. I get the same email alerts in my in-box. I refuse to open them, they are a scam. What my first clue was is the statement there have been numerous log-in attempts. I rarely, if ever, go to my on-line account.

I would just ignore them; however, if you ARE concerned, don't open that email but call BOA Customer Service directly.

Good luck.
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lamp_shade Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 08:03 AM
Response to Original message
2. SCAM!! Any email that asks to log into any account is a scam.
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snappyturtle Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 08:03 AM
Response to Original message
3. Someone is phishing. I doubt it's really BOA. Doesn't make any difference
that BOA logo is present....and the english isn't right. ?????????
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Silent3 Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 08:03 AM
Response to Original message
4. Looks more like a phishing attack than anything actually from BofA
My first guess would be that this has nothing to do with your old BofA account, it's just a generic e-mail scam sent out to millions of people, hoping to trick people with BofA accounts into turning over their account log-in credentials.
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Downwinder Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 08:07 AM
Response to Original message
5. Word for word the same as the one I got from Wells Fargo where I have never had an account.
I would suspect a scam.
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Obamanaut Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 08:10 AM
Response to Original message
6. That is one of the many messages that can be found when looking for
phishing scams. Here's the link to one article, and there are others. http://www.enigmasoftware.com/phishing-email-scam-bank-of-america-alert-account-suspended/

They are looking to harvest account/log in information. Don't go to the linked site in the email. If it is really to you, it will be addressed to you, and not to 'valued customer.'
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stellanoir Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 08:40 AM
Response to Reply #6
13. I just took another look at the e-mail.
The really creepy thing is that though in the body of the e-mail it addresses me as a "valued customer" in the recipient line it has my abbreviated nick name, not my legal name or my e-mail address.

My nick name is on my business card.

Goodness knows where those have ended up over the past twenty years.
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Obamanaut Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 09:09 AM
Response to Reply #13
16. I understand 'creepy.' I've gotten a couple addressed to me using my middle name, which
I pretty much stopped using when I went to basic training in 1960 - started using the military "last name, first name, middle initial."
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dipsydoodle Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 08:13 AM
Response to Original message
7. Spoof
Just ignore it.
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Edweird Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 08:17 AM
Response to Original message
8. What you posted isn't a link - it's a java script. It's intended to collect your login and password.
Edited on Sun Nov-13-11 08:18 AM by Edweird
Never - EVER - click on a link like that. Of course, the fact that you haven't had a BoA account for many years should have tipped you off that this was a scam.....
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hobbit709 Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 08:19 AM
Response to Original message
9. The giveaway is "Dear valued customer "
Any legit email from a bank or whomever knows your name.

Plain and simple phishing attempt.
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stellanoir Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 08:42 AM
Response to Reply #9
14. thanks and see post # 13
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woodsprite Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 08:25 AM
Response to Original message
10. Scam. I get them frequently and have not had
a BOA acct in years. If you looked at the actual HTML behind
that message, you would probably see a different URL in the
href tag for that link.
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stellanoir Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 08:25 AM
Response to Original message
11. Thanks for all the feedback.
I figured it couldn't possibly apply to me and didn't hit the link.

Yet I did wonder if under the ruse of increased security, they were really freezing accounts.

With the debit card scam and charging the unemployed for check cashing privileges.

Wouldn't put anything past 'em at this juncture.
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Atman Donating Member (1000+ posts) Send PM | Profile | Ignore Sun Nov-13-11 08:34 AM
Response to Reply #11
12. No bank would ever send you an email telling you your account was frozen.
.
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Foolacious Donating Member (73 posts) Send PM | Profile | Ignore Sun Nov-13-11 08:59 AM
Response to Reply #11
15. Another tip-off: the language
An American bank can be expected to communicate in fairly good English. This email doesn't even come close.
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