|
MY contract! But I know I am not alone.
The great Republican State of Alabama deregulated Frontier Communication Co.in Sept. I have a terms of service contract with them, which I renewed in August. For another 3 years.
My Oct bill was 10.00 bucks higher, but when I complained, they "fixed" it. till this month's bill which just came. This time, the Rep. told me "things are all topsy turvy around here, with recent acquisitions, it's crazy" (Interesting statement, but people have a habit of telling me things)
Loyal customer be dammned, my rates were going to be higher. They even tried to charge me a monthly fee for a modem they have not sold to me!
After 4 hours of arguing and waiting for callbacks that never came, I finally called a different service rep. and got the bill down to only a few dollars increase.
So much for a TOS! More like a POS.
Sadly, we have either Frontier or Mediacom for DSL in our area. We live in one of those rural areas that AT&T was charging everybody extra money for years to "modernize". Never happened.
|