http://www.inthesetimes.com/article/12312/anger_sowing_seeds_of_a_new_consumer_movement/As we all know, America is angry. Really angry. To put it in pop culture terms, we’ve moved from the vaguely inspiring agita of Peter Finch in Network to the wild-eyed, primal-scream rage of Sam Kinison in Back to School.
When we pay attention to politics, we get peeved at Congress and the presidential candidates. When we tune into sports, we’re annoyed with squabbling players and owners. When we turn on the news, we fume at the smug pundits. And when it comes to the economy, we’re in a tizzy at big corporations.
Most of this indignation is nothing new; it is atavistic fury expressed in the modern vernacular. Yet, one strand of our anger—the kind directed at big business—may be truly novel, as our chagrin is no longer just that ancient animosity toward excessive corporate power. Instead, it has also become a personal disdain toward firms we deal with on a daily basis.
This is the key finding of the latest report from the Center for Services Leadership at Arizona State University. Its findings show that after years of rising anger, consumer rage has reached an all-time high.
More at the link ---