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The New DU. Reply #16: My saying that she couldn't pronounce my name correctly
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Mountainman
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Thu Feb-19-04 01:18 PM
Response to Reply #8 |
| 16. My saying that she couldn't pronounce my name correctly |
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Edited on Thu Feb-19-04 01:21 PM by Mountainman
to me was to say that outsourcing the job to India may not be good because the woman on the other end of the line has a harder time communicating with me than a person in this country would have. From a customer service standpoint that is, but I doubt that the company is as concerned with customer service as they are with getting the job done as cheaply as possible.
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