Reply #2: It's a funny double standard, isn't it?

[Deja Q]

Especially when some of them gripe about the poor service quality of said corporations.

This isn't to say all corporations or bad, but when a big business comes in to wipe out the competition yet doesn't deliver the same product or service just as good, I've got problems there. (That's why I don't use Geek Squad and in return tell them the entire diatribe I tell people who ask me I ought to go work for them.)

Best Buy can sell what they want. That's how they got big. To barge in with repair or setup/administration services is not a good thing and we've seen the results: Poor work, customers glossed over, plenty of repeat visits, misplaced paperwork, long turnaround time, I could go on for ages. I've only heard complaints against Geek Squad. And in order to get into that organization, one must go through the standard Best Buy hiring practices -- this is a disservice because BB's personality profiling tests weed out the most capable people (introverts and geeks, all they want are extroverted wind-up tin soldiers to parrot what's written on a box!)

How can small businesses reclaim fields demolished by the big do-nothing businesses? (and some big businesses are worthy... don't think I'm making a glib generalization. But the ones who aren't should be everyone's concern, and there are many whose names are worth mentioning.)