So this woman calls me from India last night

[Mountainman]

Seems I made an online credit card payment and got my checking account number wrong, so says this female voice on the phone with a heavy Indian accent. She couldn't even pronounce my last name correctly.

She wanted me to make the payment over the phone which I did all the while getting steamed that she has the job that someone in this country use to have.

Now usually I am not anti anyone but it pisses me off to get a call from India that use to come from somewhere in this country.

Am I wrong? What do you think?

[hippiechick]

1. Yes it should, but ...

... don't vent at her, vent at the CEO of the company that's making $90 bazillion dollar bonuses for lowering company overhead by outsourcing jobs instead of taking a friggin pay cut himself.

Cancel your account with them as a boycott.

Spread the word.

The problem isn't the Indian companies, they're getting crumb wages over there just like workers here did, the problem is with the CEO's and Boards and shareholders who are so friggin' greedy that they've lost sight of everything else.


:hippie:

[Mountainman]

4. I agree and did not take it out on her and I will cancel my account

It was Capital One in case anyone wants to join me.

[hippiechick]

27. oh i HATE Cap One !!!

:evilfrown: Looters ! :evilfrown:

[ronnykmarshall]

24. I wish all companies had to disclose this.

They are talking about doing it at my company.

[redqueen]

2. I don't think you're wrong

American economic prosperity is being exported at the expense of the customers here in America. In addition, there is a toll on American workers.

You're not wrong at all.

[rfranklin]

3. That person needs that job...

and it is not her fault that the job was offered to her. However, we have to come up with some way to make up for the migration of jobs to cheaper workers. Bitching about it is probably useless. But doing nothing about the problem left behind is even worse.

Bush recently proposed job training funded by $200 million (which probably won't get spent if the past is an indication.) That's about what we spend in Iraq in a matter of hours. So that's where the anger should be focused.

[Interrobang]

17. Quite right you are!

Hi, I'm a white, native English-speaking, former "outsourced" worker, who used to have a job doing something (at a percentage of the US cost) someone used to do in the US, until it got moved (among other things). Believe you me, *your* nationalism (and any implicit threat that we non-Americans should think of *your* well-being over ours!) isn't going to stop *us* from taking jobs that are offered...we don't like being unemployed any more than you do; we have rent and bills to pay, just like you, and we like to eat regularly (and if you prick us, do we not bleed?). The problem isn't with the outsourced *workers*, it's with the management who thinks it's a good idea to undermine its consumer base (anywhere at all) by putting them out of work. That goes for the US, Canada, Mexico, India, and everywhere else in the world. No one likes to see their job move across the country or across the world, especially if they're not going with it.

Also, note, a lot of these jobs (including some of ours), never "took jobs away from Americans" (as the jingoism usually runs) because the jobs were never offered *to* Americans -- they were straight, out-and-out foreign supplier type contracts. Nobody's job got moved; new jobs just got created somewhere other than the US. And if you have a problem with that, you probably need to reset your Americocentricity (not to mention your bigotry) dial downward a few notches.

[4morewars]

5. You shouldn't give that info....

over the phone !!!!
As regarding the rest of the post , you could have refused to deal with her on principle. Many people have complained to Dell, and they are reconsidering the outsourcing thing. If enough of us refuse to help them take our jobs, things will change. If it starts to cost these companies MORE money, rather than less, they will be forced to do the right thing.

[BR_Parkway]

6. With all the Identity Theft, I would have called them back

to make sure they were who they said. The fact that someone has some access to your account isn't enough. We had a call similar to that from Bell South - when I called them back, it turns out that the woman who had called was NOT authorized to have my checking account number, when they followed up with other's that she had called, they found she was asking everyone for the same thing - and they fired her.

I don't know why I didn't trust the call, but I will NEVER give my info over the phone unless I dial the call.

[Bertha Venation]

14. Welcome to DU

from Family. :hi:

[judge_smales]

7. feel the same way.

I wish I didn't, but I do.

[La Lioness Priyanka]

8. you sound racist (not saying you are but you sound it)

so says this female voice on the phone with a heavy Indian accent. She couldn't even pronounce my last name correctly.



its not her job that our leaders and businesses are utter and total whores...she too has a family to feed...and everyone mispronounces my name...its not nice to mock her accent...Do you not have a thick American accent?

[Mountainman]

9. I find that many things can be interpreted to be racist that aren't

This will sound racist too but it isn't meant to be. I have quite a few Indian freinds and eat in Indian restaurants.

[La Lioness Priyanka]

10. many things are racist

mocking someones accent being one of them

[Mountainman]

13. Fine I'm a racist, thanks for letting me know

[jus_the_facts]

18. where did he MOCK anyone......

....he only said he couldn't understand her dialect....that's not mocking her nor is it racist.....it's called reality...deal with it.

[jus_the_facts]

15. why would you say that.....it's not racist to not be able to understand...

...someone elses dialect!! :eyes:

[Mountainman]

16. My saying that she couldn't pronounce my name correctly

to me was to say that outsourcing the job to India may not be good because the woman on the other end of the line has a harder time communicating with me than a person in this country would have. From a customer service standpoint that is, but I doubt that the company is as concerned with customer service as they are with getting the job done as cheaply as possible.

[jus_the_facts]

23. that post says more about her than it does you in my opinion.....

....it's this very type of thing that actually makes people think like a racist though...you can't even say that's it's difficult to understand someone elses dialect without being accused of racism these days....infuckin'credible! :puke:

[DrWeird]

26. Not so much racism.

Just intolerance. And hypocracy. If you're going to complain about somebody else's accent and how they mispronounce your name, I sure hope you'll be able to pronounce their name and without the thick american accent.

[Mountainman]

31. I don't feel I'm a racist nor am I intolerant

I have worked very hard on myself to remove all such feelings and I admit I did have them. I was very anti Mexican immigration because I felt it lowered my quality of life. I was anti Vietnam immigration because of my war experiences.

I have learned that to be racist and intolerant does not hurt those it is directed at as much as it hurts me because it means spending precious minutes of my limited time on earth dealing in negativity which is not good for us in many ways.

I find your attitude of judging other people equally as offensive as racism or intolerance. You do not know me.

[DrWeird]

34. Hey, I'm not judging you based on the color of your skin.

I'm judging you based on the content of your character.

[Mountainman]

36. What the hell do you know about my character?

You get all you need to know about me from this thread?

I remember a saying that goes something like this, before you criticize someone, walk a mile in their shoes.

[ronnykmarshall]

43. But THOSE shoes???

:silly: You probably got them from some discount place that employees only cheap labor!! YOU, YOU ...... vile racist person you! :silly:

[Mountainman]

46. Actually I wearing a pair of western boots that were made in Mexico

They are a pretty well made pair of boots too.

[jus_the_facts]

33. touche'....yet intolerance and hypocracy always abounds on issues.....

....such as this...on BOTH sides....we're the pawns in their power plays and when it's all about money...it's us little people who bitch and scream and cry about it amoungst ourselves...because it affects us the hardest....same shit different century...

[DrWeird]

35. actually I think it affects the Indians the hardest.

And I haven't heard their opinion.

[jus_the_facts]

37. yeah and opinions are like assholes....everybody has one and is one......

...when they spew it...and maybe the Indians will come out of this much better off than we will....since they've got access to ALL OUR BANKING INFORMATION NOW?!

[La Lioness Priyanka]

44. i'm indian

and i think india is worse off with all the jobs that are "moving" from here. Here are my reasons:

1. the tech jobs that move from here are being taken up by some of our brightest men and women. this is preventing them from becoming entrepreneurs. it will always leave them at the mercy of american companies who will take away their jobs and move as ruthlessly as they did to the people from their own country,

2. its creating a lot of bad feelings amongst americans for indians.

3. these customer service positions are temporary and will move as soon as a cheaper english speaking country is found.

4. there are more reasons but i have got to get back to work

[jus_the_facts]

45. hope you read post 33......

....and I agree with you here...peace! :hi:

[ronnykmarshall]

20. Feeding families

<<...she too has a family to feed...>>

So do the workers in this country who lost their jobs because companies are moving them to India.

[DrWeird]

28. I'd be a bit more worried about the Indians.

Hunger and poverty is a bigger problem there. Obviously if they're willing to do the job at a much cheaper price then they're more desperate for the money.

At least from a humanitarian perspective, not nationalistic.

[ronnykmarshall]

38. I don't disagree with that,

but how long before we are in the same boat?

Companies start sending jobs (middle and low income) overseas and viola!! American working families get screwed.

[Bertha Venation]

11. this is going to be an issue in the campaign, especially if

Edwards is our nominee.

I understand your frustration. That's all I can say.

[ronnykmarshall]

39. Both Edwards and Kerry are talking about it.

Bush's comment on how it's "Good fer 'murica" is gonna bite him right in the ass.

[Bertha Venation]

42. I'D bite him in the ass if I didn't think I'd have nightmares

for the rest of my life.

That man deserves a good ass-kicking, and I'm wearing the boots that can do it.

[Westegg]

12. I saw this TV "news" segment recently...

....which showed how the Indian telemarketers are taught to speak "American" English. It would have been funny if it weren't so sad.

[Norquist Nemesis]

19. Ummm...sorry for the suspicion but

could this have been a scam to get your CC#? Not enough info in your post to know for sure, but what other questions were asked in order for you to verify giving your CC# over the phone to someone?

[ronnykmarshall]

21. That was I was thinking.

I never give out my info unless I've made the call myself.

[Mountainman]

22. She did not ask for my credit card number

She seemed to have all the correct information already. But now I feel you have enlightened me and I will not do this over the phone again. Thanks.

[Norquist Nemesis]

29. I'd still check with Capital One to be sure

Protect yourself first when it comes to things like this. :)

[caledesi]

25. Check out Lou Dobbs every night because

he has a running tally on what companies are "outsourcing" (how I hate that word). It's very good and some of the companies will surprise you.

[amazona]

30. hmmm

Someone calls with a foreign accent and wants you to correct your checking account information, etc.

I would have hung up. If it is from your credit card company, they can send you something in writing. And believe you me they will!!!!

There's a good chance it was someone phishing for your information, and now they've got it. Major hassles ahead if so.

I would cancel the account. Lots of credit cards out there. You can tell them becausse they are out-sourcing and impoverishing Americans, or you can tell them because you're not sure your information is safe but, either way, I would change something.

On Edit: For that matter, I wouldn't give someone that information if they had a perfectly good local accent, but the fact is that currently a great deal of this fraudulent activity is being instigated from outside the U.S. where the identity thief need have no fear of prosecution. We've gotten several of these calls and have been advised the safest thing to do is say NOTHING -- just hang up -- when someone has a wonderful excuse to seek your information. Someone did succeed in changing the address on several of our credit cards and sending the cards/bills elsewhere so we would be unaware of the charges they were running up. Big, big hassle -- and it's your credit that is destroyed. Or in the case of the checking account information, your checking account which is emptied. I've known several people who went weeks before the banks insurance kicked in and replaced the stolen money from checking accounts, so please be cautious.

[BigMcLargehuge]

32. I am thinking you were scammed

you might want to immediately contact your credit card company and see what sort of activity that account has had since you gave them your number.

Someone tried this on my brother in law. He got the cops involved.

[YellowRubberDuckie]

40. I really think you got hosed, bud...

Call the bank and tell them what happened. Then call the credit card company and make sure it was credible. Always call back when someone wants that kind of info. You have to protect yourself.
Duckie

[Duckiesplaything]

41. If someone called me

That I didn't know who they really were and they mispronounced my last name I probably would have said no one by that name lives here, and hung up. Especially if they were trying to get me to give them money.
Not that I ever answer the phone anyway....God I love caller ID...!!!!