New scanner gets off on wrong foot
Updated 1/16/2007 11:29 PM ET
By Thomas Frank, USA TODAY
ORLANDO — Many air travelers who were screened Tuesday by a revolutionary new machine aimed at letting them keep their shoes on through airport security got an unexpected surprise — they had to take their shoes off anyway.
About half of the travelers using Orlando International Airport's first-in-the-nation ShoeScanner underwent the very hassle the machines were designed to ease — putting shoes through checkpoint X-rays — because the ShoeScanner detected metal in their shoes.
"It's a waste of time," Tracey Grenkoski of Orlando said after spending more than a minute on a ShoeScanner only to be told to remove her high-heeled shoes. "What's the point of me standing there if I still have to take my shoes off?"
Grenkoski had company. Of 50 travelers who used the ShoeScanner in a one-hour period here Tuesday, 28 had to remove their metal-laden shoes, according to USA TODAY's observation.
Steven Brill, whose Manhattan company, Verified Identity Pass, operates the ShoeScanners, said 52% of hundreds of passengers using the machine Tuesday morning had to remove shoes. In about a third of the cases in which travelers were told to take their shoes off, the ShoeScanner couldn't do an electronic scan for weapons because people moved their feet, he said.
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http://www.usatoday.com/travel/news/2007-01-16-shoe-scanner_x.htm?csp=34