S.F. Zoo's history of mismanagement; morale down under new director
Patricia Yollin, Chronicle Staff Writer
Saturday, December 29, 2007
A koala is kidnapped. Sheep are molested by a human intruder. An elephant does a headstand on a technician, breaking her pelvis. A tiger ravages its keeper's arm. A year later, on Christmas Day, the same feline escapes, kills and gets killed. This is what life can be like at the San Francisco Zoo, a 78-year-old institution saddled with a history of mismanagement and scores of injuries to animals, employees and visitors alike... Tuesday's attack by Tatiana, a Siberian tiger that broke out of her yard, fatally mauled a teenager and injured two of his friends before being shot to death by police, has captured international attention. "For the next 50 years, it's what the San Francisco Zoo will be remembered for," said one high-ranking former employee.
The very public tragedy overshadows decades of problems - and the troubles of the current zoo administration, which began in February 2004 when Manuel Mollinedo became director of the 100-acre facility... The director's tenure has been highly eventful. Three of the zoo's four elephants have died since March 2004 - two at the zoo, a third at a Calaveras County sanctuary where it was sent, broken-down and ailing. The lone survivor still lives there. The fight over the pachyderms' fate, taken up by the San Francisco Board of Supervisors and animal rights activists, enraged the national Association of Zoos and Aquariums, which tabled the zoo's accreditation for a year. Puddles, a venerable 44-year-old hippopotamus, died in May, a day after a move that some employees say was bungled and others say should never have been made...
Since Mollinedo took over, there has been a steady exodus of employees, including the deputy director, education director, two successive public relations managers, development director, curator of birds, marketing manager, events director, human resources manager, general manager of concessions and a number of veteran keepers. Michele Rudovsky, associate curator of hoofstock and pachyderms, starting working at the zoo as a teenager but quit in August after more than a quarter-century. Head veterinarian Freeland Dunker also resigned and will depart in early January for the California Academy of Sciences. Most of those who left, sources say, were fed up or pushed out. "What walked out the door was 200-plus years of incredible animal experience - and you can't afford that," said former penguin keeper Jane Tollini, who quit in 2005 after 24 years...
Employees characterize the current regime as arrogant, autocratic and dismissive of those with experience and institutional knowledge. Keepers, who know the animals and their habitats inside and out, say they have little input and are not listened to by Mollinedo and Bob Jenkins, the zoo's director of animal care and conservation. Workers of every variety fear they're being spied upon and will not speak publicly, afraid of reprisals. Even before the Christmas rampage, information was tightly controlled...
http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2007/12/29/MNNQU63KP.DTL